Recent Company Feedback

Rating 1 Month 6 Months 12 Months
starstarstarstarstar 0 3 15
starstarstarstarempty star 0 0 0
starstarstarempty starempty star 0 0 0
starstarempty starempty starempty star 0 0 0
starempty starempty starempty starempty star 0 1 1

Detailed Recent Company Feedback (12 months)

Criteria Average Rating Number of Ratings
After Sale Service starstarstarstarempty star 5
Easy to Deal With starstarstarstarhalf star 11
Paid on Time starstarstarstarstar 1
Price starstarstarstarstar 16
Product Knowledge starstarstarstarempty star 5
Quality of Equipment starstarstarstarhalf star 15
Quality of Packaging starstarstarstarhalf star 14
Resolved Problems starstarstarstarempty star 4
Returned Calls starstarstarstarhalf star 7
Shipped on Time starstarstarstarstar 16

All Feedback For HERO Healthcare Equipment Recycling Organization (25 Ratings)

More weight for healthcare provider ratings

Our users asked us to change the DOTmed 5-Star Rating System and give more weight to ratings from healthcare providers because, as end-users, they are in the best position to evaluate a dealer's products and services. Therefore, if you work for a healthcare facility, your ratings now have twice the value of dealer-to-dealer ratings. Please rate every company you do business with.

General Rating for Georgia Dufault, by Carlos Gimenez, Distribuidora CGM
March 16, 2024
starstarstarstarstar

excellent seller, very reliable, I recommend it to the entire community

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General Rating for Georgia Dufault, by Luis Duarte, totalcxinc.com
March 01, 2024
starstarstarstarstar

thanks MRS Georgia for your collaboration . 5 stars

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General Rating for Georgia Dufault, by Patrick Mc Bride, Bonita Treasures Inc.
February 09, 2024
starhalf starempty starempty starempty star

Very Misleading AD shows retail box but sent white box not retail box as shown in listing , seller would not pay to return the 3 out of 4 we bought very sad
Georgia Dufault responded: Patrick, Again, we are disheartened to hear you are not satisfied with your purchase. The listing you are referring to did include in the description that there would be alternate packaging (a different color box than what's pictured), though the same exact product from the same manufacturer. While we are extending the offer for you to return your product for a refund, in these specific circumstances where the buyer has disregarded the description, shipping is a responsibility of the buyer.

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Listing Rating for Georgia Dufault, by Frank Letscher, Home use
January 19, 2024
starstarstarstarstar

Very happy with DOT's products and service.

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General Rating for Georgia Dufault, by Jono Reksoatmodjo, Felton Dental Center
October 20, 2023
starstarstarstarstar

Great Company to work with. Hope to do more business

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General Rating for Georgia Dufault, by Barry SULLIVAN, NA
September 28, 2023
starstarstarstarstar

Great transaction,equipment was new as stated, arrived earlier than stated tx.

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General Rating for Georgia Dufault, by Juan Izquierdo, MDS
August 23, 2023
starstarstarstarstar

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General Rating for Georgia Dufault, by Mariela Rodriguez, ATLAS O.E, LLC
August 22, 2023
starstarstarstarstar

We appreciate your business. Thank you for your business.

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General Rating for Georgia Dufault, by a Caregiver
July 31, 2023
starstarstarstarstar

The ONLY problem I had was that I had to wait about a day or so to get a price on shipping....other than that my purchase went smoothly.

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General Rating for Georgia Dufault, by John Thompson , Home
July 05, 2023
starstarstarstarstar

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